THIS SELLER IS CLEARLY A SCAMMER! I purchased these AirPods as a Christmas gift, but they arrived with damaged packaging. It's evident that people might collect boxes, and presenting a gift in such condition is unacceptable. Consequently, I returned the item since I no longer needed it and had already acquired a replacement gift due to urgency. To my astonishment, they declined the return, alleging an incorrect serial number, which is different from the one they dispatched. It appears there is an inventory problem on their end during product dispatch, yet I'm compelled to accept a product I no longer require. They assert they can't delve further into the matter, offering a stupid partial refund. Consequently, Lazada's protection seems worthless; there is no actual safeguard. This is an outright scam—providing a damaged item and coercing consumers to accept it due to an inventory error that originated with them. There's no one else to contact besides customer service, and even the seller remains unresponsive. I intend to report this incident to the police. Do contact me if you intend to resolve this amicably, as i have exhausted all options trying to reach out.

The ear piece is much larger and more oval than the originals. I used the gen 1/2 for many years and I loved them. My gen 1s broke so I was using my husbands gen 2 and I wanted to buy him new ones so I got these but they fall out of his ears when exercising and are not comfortable. His ears are definitely at least average sized. Much bigger than mine. I can barely get these in my ear at all. If I do then I am 100 percent honed into the fact that they are in my ears. The other gen’s were hardly noticeable. I do appreciate the sleeker design and better sound/battery life (gave the extra star for that) but I’ll be returning these and getting a new pair of gen 2’s. I’ve heard great things about the pros but my husband hates rubbery ends on headphones and they are not my preference either so that looks like the older model is the only option. My husband is not an Apple guy. But he loves their wireless headphones the best so it was really disappointing that these were so uncomfortable.

*first photo- old on top and new on bottom.
*second photo- old on the left and new on the right

I recently purchased a pair of 3rd generation Apple AirPods from the Noon online platform. Upon receiving the package, I noticed that the product was already activated and showed signs of prior use.
To compound the issue, upon further inspection, I discovered that the 1-year manufacturer warranty had commenced three months prior to my purchase. This meant that I was already at a significant disadvantage, with only nine months remaining on the warranty for a product that should have had full year's coverage.
Needless to say, I was deeply disappointed by this experience. As a consumer, I expect transparency and honesty from sellers, especially when it comes to high-value electronic products like Apple AirPods. The fact that the product was preactivated and used, coupled with the shortened warranty period, reflects poorly on the seller's integrity and commitment to customer satisfaction.
Consequently, I initiated a return request, and the product was collected after three days. However,

Less than one month purchased the Apple AirPods 3rd generation, expecting premium quality given the price and brand reputation. Unfortunately, my experience has been far from satisfactory. Initially, I got around 4.5 hours on a single charge, but now it barely lasts 2 hours. This is a significant drop in performance over a short period.
And I often experience connectivity issues, with one earbud disconnecting randomly. It's frustrating to deal with these interruptions during calls and music playback. Compared to my previous 3rd generation airpods was much better.
Please arrange to collect the AirPods from me and provide a full refund.
If this issue is not resolved promptly, I will be filing a formal complaint with Dubai Consumer Protection. I have the right to receive a product that meets the quality standards advertised, and I intend to ensure that this matter is addressed appropriately.